Our ever-growing focus on our customers’ expectations is a central point for Dunlop Hiflex and all companies within the Alfagomma group. This means that we work efficiently and produce goods and services of high quality. The primary goal for all companies in the group is to create value through:
- Resource development and improvements
- Continuous improvement of the quality and social and environmental impact of processes and products
To achieve these goals, we have the following expectations for our supply chain:
- The supplier must be certified according to ISO 9001 and 14001 or otherwise demonstrate that they have a well-functioning system for quality and the environment. If a quality system is lacking, the supplier should work together with Dunlop Hiflex to develop a plan for certification.
- Dunlop Hiflex expects the supplier to share our views on social and ethical aspects according to our ethics policy. We also expect suppliers to support and share the goals set out in the OECD’s guidelines for responsible business conduct and the ten principles of the UN Global Compact.